Federal Support Services, Inc.SM (Fed-Support), a wholly-owned subsidiary of Federal Medical Services, Inc.SM (Fed-Med) www.federalmedicalservices.com, is a Service Disabled Veteran Owned Small Business (SDVOSB) delivering Business Process Outsourcing (BPO), Information Systems, and Homeland Security services to clients throughout the Continental United States (CONUS). Vision:  To Deliver World-Class Services to World-Class ClientsSM. Mission:  To deliver value-added services to clients who are supporting and defending our country. Federal Support Services, Inc.SM 12915 Jones Maltsberger, Suite 400 San Antonio, TX  78247 Telephone:  210-499-0393 Toll Free:  866-499-0393 Fax:  210-495-3302 Email for additional information. The following is a description of Fed-Support’s services:   Homeland Security Services  NAICS                            54161 Management Consulting Services                 541611 Administrative and General Management Consulting Services                 541612 Organization Development Consulting Services                 541690 Security Consulting Services                 561110 Office Administrative Services                 561210 Facilities (except computer operation) Support Services                 5614 Business Support Services                 561612 Security Guard Services               Functional Areas Schedule 84 -Total Solutions for Law Enforcement, Security, Facilities Management, Fire, Rescue, Clothing, Marine Craft and Emergency/Disaster Response.    Category   246 52 - Professional Security/Facility Management Services  including security consulting, training and facility management consulting.                    246  54 Guard Services Category  874 - Management, Organization, and Business Improvement Services, (MOBIS).                   874  1 - Consulting Services - Services may include providing expert advice, assistance, guidance or counseling in support of agencies' management, organizational, and business improvement efforts. This may also include studies, analyses and reports documenting any proposed developmental, consultative or implementation efforts. Examples of consultation include but are not limited to: strategic, business and action planning; high performance work; process and productivity improvement; systems alignment; leadership systems; organizational assessments; cycle time; performance measures and indicators; program audits, and evaluations.                   874  2 - Facilitation Services - Includes facilitation and related decision support services to agencies engaging in collaboration efforts, working groups, or integrated product, process, or self-directed teams. Agencies bringing together diverse teams and/or groups with common and divergent interests may require a neutral party to assist them in: the use of problem solving techniques; defining and refining the agenda; debriefing and overall meeting planning; resolving disputes, disagreements, and divergent views; logistical meeting/conference support when performing technical facilitation; convening and leading large and small group briefings and discussions; providing a draft for the permanent record; recording discussion content and focusing decision-making; and preparing draft and final reports for dissemination.                   874  3 - Survey Services - Services shall provide expert consultation, assistance, and deliverables associated with all aspects of surveying within the context of MOBIS. Contractors shall assist with, and/or perform all phases of the survey process to include, but not limited to: planning survey design; sampling, survey development; pretest/pilot surveying; defining and refining the agenda; survey database administration; assessing reliability and validity of data; determining proper survey data collection methodology; administering surveys using various types of data collection methods; and analyses of quantitative and qualitative survey data. Production of reports to include, but not limited to: description and summary of results with associated graphs, charts, and tables; description of data collection and survey administration methods; discussion of sample characteristics and the representative nature of data; analysis of non-response; and briefings of results to include discussion of recommendations and potential follow-up actions.                 874  7 Program Integration and Project Management - Contractors shall provide services in the management, integration, and programs and projects. These services may include, but are not limited to: program management, program oversight, project management and program integration (team leader).                  874  99 New Services - May be a task, procedure, or product existing in the commercial market which is being developed, improved, or not yet introduced to the Federal Government or not currently available under any GSA Contract, but is categorically related to this procurement. Copyright 2010, Federal Support Services, Inc.SM. .  All rights reserved.